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11:59
By Ida Dorsey


Many ways of communicating each other have been a convenience due to the developing technology that we have. The tendency for this is that it would only grow further and be better. For businesses and also residential owners, they have been utilizing this technology for their varied daily needs and for them to be able to cut expenses.

These businesses and residences have many options they can acquire when it comes to communication. There are phone systems Dallas that have their own advantages and disadvantages when it comes to it being either large or small scale. So this depends on the owner which would suit their needs.

VoIP which also means Voice over Internet Protocol is a type of communication for voice that is done over the internet. This is different from the usual landline phones which have a different type of connection. This can provide many advantages and other functionalities that the regular landline is limited to.

A few residential uses for this would include programs or software in your community that transmits signals over the internet as long as it is provided with the right equipment. This is basically called online video or voice calls. But in terms of a larger scale, there are providers in the market who can give this for commercial establishments.

Basically, most of the telephone systems are running on PBX or Private Branch Exchange. Any system which automatically redirects or directs calls from each other is an automatic switchboard system. So if any system that has this kind of nature would then be called a PBX. Because of having to install one direct line for each employee in businesses, it costs more so they used this instead since it only needs one line and can have multiple independent extensions.

With VoIP it has the ability to switch between two lines from the Public Switched Telephone Network to the PBX. The PSTN is a collection of many other telephone companies that are operating lines such as fiber optics, cellular, regular lines, satellites, and even undersea cables. This is one of the advantages of VoIP.

There is a certain difference between regular PBX lines and with the VoIP. Basically, VoIP is a kind of PBX, but it can deliver more advantages that the PBX is limited to. It uses the internet instead of TDM or Time Division Multiplexing which is used by PBX. A provider may also give this and it is the same for PSTN, too.

A lot of businesses utilize this kind of technology because of the sheer flexibility of this system to be able to have it integrated in any other system. The costs for developing and for managing this would be considerably lesser as well. It makes it easier for them to conduct these changes without having to install new types of technology as a whole.

Basic features of this would include Auto Attendant, Direct Dialing, Caller ID, Call Waiting, Call transfers, Call Forwards, Three way calling, Call park, Call pickup, Voicemail, Conference calling, Remote or Virtual Extensions, web based management, and application integration. It can also queue calls, record and monitor, and initialize reports. More features would only add up to the existing ones since these are just the basics. So being able to have this integrated in your business would deliver various benefits and cost effectivity.




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