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05:52
By Coleen Torres


In an organization, the employees are more than just the president. The entry level employees are not the only ones working in it. There are also other professionals who are into working for the benefit of the company. These professionals are even outsourced, meaning they do not come from the company itself but is another entity affiliated with the company.

Having outsourced professionals working for you is basically due to the fact that there are tasks within the company that are much cheaper to pay for when they outsource it. A perfect example of this is the services of a Chief Information Officer. It is definitely cheaper to look for virtual CIO services than train one.

A Chief Information Officer is oftentimes called as an IT director too. To those who are interested in offering service in this field, then you might want to consider establishing your name as a freelancer. When you do, you have to promote your support to your contracted company that you will offer them IT help anytime.

It is a requirement for you to gain your client's trust. This is the first step you will have to take to ensure that you establish yourself as a qualified professional. For this, you might need to inform them of the various things you can actually provide them with. Let them know of the benefits you can provide them too.

Aside from that, let them know of the roles you can play on their behalf. This is so that you can set their expectations appropriately. If you do not set up their business expectations appropriately, you will definitely end up totally disappointing them. You have to let them have a decent expectation of your service.

If you want to let them know what they can expect from you, there are some helpful tips that you should be able to take advantage of. These are those tips that most professionals should take into account for the sake of the client you are working together with. Here are those tips that will make it possible for you to work with a client.

First, establish yourself as a main technology contact for your clients. This is especially necessary if you are offering them resolution for their IT needs. This will eliminate the client's trouble of having to go from one IT seller to another who can fulfill their IT needs. This will also show that you can troubleshoot most IT problems.

It is also up to you to decide whether the said client will be suitable for your kind of business or not. Since every client has its own IT needs, you have to determine whether you are capable of providing for their IT problems. If the answer is yes, then it is okay for you to go ahead with negotiations for a long-term agreement.

You should have a rate card. This is a marketing document allowing you to show all of your clients what the difference is between pay-as-you-go rates and service contract rates. With this, you can easily outline what you can offer as well as the benefits. You can easily use this rate card as leverage in your business.




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