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02:10
By Annabelle Holman


The internet has paved its way to be the life of many businesses today. But the phone is still the most powerful tool for communication. It has been used throughout the years to communicate customers. A business can greatly progress its productivity and improve its communication with the help of any phone system. It can be more convenient than putting up many phones in single lines. The one that we currently use is far different from the process of the phone and the system.

It differs from one another in terms of its provider, its size, its type, as well as its features. Although they differ, they also share a common property. A property that will help you give understanding the one you have currently. Before you know and analyze how it works, you have to know the varieties of office phone systems.

Private branch exchange and multiline are the two basic types. The two are the same but they have a different complexity degree. Standard multiline is the simplest. It gives eight to ten single lines from one phone, in maximum. Extensions in the office will display lines 1, 2, 3 and so on.

Private branch exchange is also known as the PBX system. Most of bigger companies use this automatic one. This PBX can give you a choice to have automation and some additional lines that will make the central receptionist useless.

A multiline works in various approaches that will depend on the options given. Each line for a basic one will be given other numbers. As it receives a call, the light on the phone will blink and it will ring. In times when the it is busy and is used by someone, the caller will directly receive a voicemail. Transferring calls, voicemail and speaker are a few of their incredible features.

A PBX system works pretty the same major tasks as multiline do, but without any assistance from humans. An incoming call will enter over a buffer, an electronic, central receiving area. One or two actions may be done, depending on how many caller dials.

When a central number is dialed, it will give you an option to dial the extension and listen to the automated list of extension numbers to pick from and connect. You can also immediately connect to the extension by just dialing it directly.

This one will provide you let you connect internally. Even without using a line outside, you can use this to connect to other extensions. Just press the last three digits of the number. Mostly, this type will need you to add a number before you place a call, in order for you to connect to an outside line.

A size of a business or company will not matter. Big or small, it should establish a good communication, for it is an important element for a successful one. It will make you keep track of important meetings and possible clients. It will also make you manage everything easily. Indeed, communication is an important element in the business and in the world.




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